Your data, our responsibility

About Blinds Kingdom

Blinds Kingdom is a trading name of Solara Shades UK Limited. We specialise in supplying and fitting made-to-measure blinds, plantation shutters, curtains, and voiles across Northamptonshire, Leicestershire, Milton Keynes, Bletchley, Bedford, Luton, Hemel Hempstead, St Albans, Watford, North West London, and North London.

Registered office: 309 Hoe Street, London, E17 9BG

Email: info@blindskingdom.co.uk

Freephone: 0800 448 0458

Mobile: 07547 339738

Information we gather

When you reach out for a free quote or book a home visit, we may collect:

• Full name, telephone number, and email address
• Home or business address where the work would take place
• Window treatment preferences or project details you share
• Any files or photographs you attach to your enquiry

Our contact form is powered by Netlify Forms. Submissions are stored securely on Netlify's servers and forwarded to our team by email.

Why we use your data

We rely on your information to:

• Reply to your enquiry and prepare a personalised quotation
• Arrange a home consultation at a time that suits you
• Coordinate measuring and installation appointments
• Keep a record of completed work for aftercare and warranty
• Enhance our products and overall customer experience

Legal grounds for processing

We handle your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our processing relies on:

• Contract performance - preparing quotes and delivering the services you request
• Legitimate interests - running our business efficiently and improving what we offer
• Your consent - where you have explicitly opted in to a specific use

Data storage and retention

We hold your data only for as long as there is a clear purpose:

• Open enquiries remain on file while we work with you
• Finished project records are kept for up to six years for guarantee and accounting reasons
• Marketing preferences are stored until you withdraw consent

Form submissions are held on Netlify's infrastructure within the EU/UK. We do not transfer your data outside the United Kingdom or European Economic Area.

Third-party sharing

Your information is never sold, rented, or traded. We may share it with:

• Netlify (form hosting and website delivery)
• Our accountant or legal adviser when required
• Law enforcement or regulators if the law compels us

Every third party we work with is contractually bound to protect your data and use it only for the agreed purpose.

Cookies and tracking

Our site uses a small number of cookies needed for it to work properly. We do not currently run any analytics or advertising trackers. Full details are in our Cookie Policy.

Your rights under UK GDPR

You are entitled to:

• Access - obtain a copy of the data we hold about you
• Correction - have inaccurate records put right
• Deletion - ask us to remove your data where appropriate
• Restriction - limit how we process your information
• Objection - challenge processing carried out under legitimate interests
• Portability - receive your data in a machine-readable format

To exercise any right, email info@blindskingdom.co.uk or call 0800 448 0458. We aim to respond within 30 days.

Keeping your data safe

We use suitable technical and organisational safeguards - including encrypted connections and restricted access - to protect your personal information from unauthorised use, loss, or disclosure.

How to raise a concern

If you are unhappy with how we have handled your data, please contact us first so we can try to resolve the issue. You also have the right to complain to the Information Commissioner's Office (ICO):

ICO
Website: ico.org.uk
Helpline: 0303 123 1113

Policy updates

We may revise this policy to reflect changes in the law or our business practices. The latest version will always appear on this page with a revised date at the bottom.